Contact us
Have a question about a find, a delivery or an existing order? Get in touch with sylwena.
Email us
Help us find the details
For order questions, include your order number and the email address used at checkout. For product questions, send the item name or product link and the option you are considering.
If an item arrives damaged or different from what you ordered, include a description and clear photos of the item and packaging. Please do not email payment card details or account passwords.
Before sending a return
Please email us first for instructions and the correct return destination. Do not send a parcel to an address printed on the original packaging without confirmation.